Legal
The rules and conditions for using SubaFlow's AI chat commerce platform.
Effective July 26, 2026
These Terms of Service ("Terms") govern your access to and use of SubaFlow, including subaflow.com, app.subaflow.com, and related services (collectively, the "Service"), operated by Clever Tech Ltd ("we", "us", "our").
By creating an account or using the Service, you agree to these Terms and our Privacy Policy. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization.
You must be at least 18 years old and capable of forming a binding contract. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account.
You must provide accurate registration information and keep it up to date. Notify us immediately of any unauthorized access to your account.
SubaFlow provides tools for AI-assisted customer conversations, catalog management, order handling, analytics, and social content publishing across messaging channels you connect.
We may modify, suspend, or discontinue features with reasonable notice where practicable. Beta or preview features are provided as-is and may change or be withdrawn at any time.
You agree not to use the Service for unlawful, fraudulent, abusive, or deceptive activity; spam; harassment; infringement of intellectual property; or transmission of malware.
You must comply with all applicable laws and third-party platform policies, including Meta Platform Terms, WhatsApp Business Policy, Messenger/Instagram messaging rules, and commerce regulations in your jurisdiction.
You may not reverse engineer, scrape, overload, or attempt to gain unauthorized access to the Service or its infrastructure.
You retain ownership of content you upload (catalog data, knowledge bases, messages, media, and configuration). You grant us a limited license to host, process, and display that content solely to provide the Service.
You are solely responsible for messages sent to your customers through connected channels, including AI-generated replies you enable. Review automated outputs before relying on them for legal, medical, financial, or safety-critical decisions.
Connecting WhatsApp, Facebook, or Instagram requires valid Meta business accounts and acceptance of Meta's terms. We are not responsible for Meta account suspensions, API changes, or delivery failures outside our reasonable control.
You must obtain proper consent before messaging end users and honor opt-out requests. Template messages and promotional content must follow WhatsApp and Meta approval requirements where applicable.
Paid plans are billed according to the pricing shown at checkout or in your account. Fees are non-refundable except where required by law or explicitly stated in your plan.
We may change pricing with advance notice. Continued use after a price change constitutes acceptance. Failure to pay may result in suspension or termination of access.
SubaFlow, its branding, software, and documentation are owned by Clever Tech Ltd or its licensors. These Terms do not grant you any rights to our trademarks or underlying technology except as needed to use the Service.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not guarantee uninterrupted availability, error-free AI responses, or specific business outcomes such as sales volume or message delivery rates.
To the maximum extent permitted by law, Clever Tech Ltd shall not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, goodwill, or business interruption.
Our total liability for any claim arising from these Terms or the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim, or one hundred US dollars (USD $100) if you have not paid fees.
You agree to indemnify and hold harmless Clever Tech Ltd from claims, damages, and expenses (including reasonable legal fees) arising from your use of the Service, your content, your messaging practices, or your violation of these Terms or applicable law.
You may cancel your account at any time. We may suspend or terminate access if you breach these Terms, pose a security risk, or fail to pay applicable fees.
Upon termination, your right to use the Service ends. Provisions that by nature should survive (payment obligations, disclaimers, liability limits, and indemnity) will remain in effect.
These Terms are governed by the laws of England and Wales, without regard to conflict-of-law principles. Disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless mandatory consumer protection laws in your country require otherwise.
We may update these Terms from time to time. We will post the revised version on this page and update the effective date. Material changes may also be communicated by email or in-app notice. Continued use after changes constitutes acceptance.
Questions about these Terms? Email support@clevertech.studio or visit subaflow.com/contact. See also our Privacy Policy.
Contact us at support@clevertech.studio or visit our contact page .